WIC Technician

Women, Infant and Children (WIC)/Sheridan County

 Open Position:  WIC Technician                                                                           

Department:  Women, Infant and Children, Sheridan County                                        

Salary Range:  $47,989.00 Annually, Non-Exempt (Grade 14)

Job Summary: This position promotes positive health outcomes for the participants of the Women, Infants, and Children (WIC) Program through eligibility assessment, certification processing, and program referrals while complying with State and Federal regulatory requirements.

Benefits:  Medical insurance and prescription drug coverage, dental insurance, eye care, term life insurance, Wyoming Retirement Program, vacation and sick leave, and paid holidays.

MAJOR DUTIES:

• Assesses and documents income eligibility information.
• Maintains confidentiality of participant information.
• Schedules participants in a manner that meets regulatory requirements, the needs of the participants, and the availability of staff with a high level of customer service.
• Integrates WIC services with social and health agencies, Federal, State, and local

         governmental agencies and other community programs for education and referrals.

• Speaks positively of general healthy eating habits, physical fitness, and breastfeeding.
• Provides excellent customer service to all WIC customers.
• Ensures supplies are available for staff to serve participants.
• Answers phone professionally.
• Maintains a professional front office and waiting area environment.
• Recognizes and shows respect for cultural differences.
• Promotes positive outreach (marketing).
• Works with Supervisor, Competent Professional Authorities, and Breastfeeding Peer

               Counselors to ensure a positive experience for WIC customers.

• Ensures EBT card inventories are maintained accurately and securely.
• Ensures completion of local agency vendor monitoring and training in accordance with

               WIC Program Policy and Procedures.

• Provides education to participants about which grocers accept WIC.
• Provides EBT card and food benefit education to participants.
• Assists with audits to ensure compliance with state and federal requirements.
• Assists in training new employees.
• Assists with verification and preparation of county fiscal documents.

KNOWLEDGE REQUIRED BY THE POSITION:

• Knowledge of modern office practices and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of record retention schedules and systems.
• Skill in working independently.
• Skill in establishing and maintaining deadlines.
• Skill in analyzing problems and identifying solutions.
• Skill in multi-tasking.
• Skill in establishing cooperative and productive working relationships.
• Skill in performing mathematical calculations.
• Skill in interpersonal relations.
• Skill in oral and written communication.

MINIMUM QUALIFICATIONS:

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with an associate degree.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with having had a similar position for 1 to 4 years related work experience.
• Ability to speak a second language is preferred.

Position closes: Open Until Filled

For additional information please contact Human Resources, Sheridan County at 307-675-2912.

SEND RESUME AND COVER LETTER TO: humanresources@sheridancounty.com or Human Resources 224 South Main Street STE B-1, Sheridan WY 82801

 Sheridan County is an Equal Opportunity Employer