Technology Support Associate

Frontier Asset Management, LLC
Job Description
Apply for this position at https://frontierasset.com/careers.

The Technology Support Associate is a new position that helps Frontier Asset Management’s IT run smoothly. This role will identify, triage, prioritize, and, if possible, resolve Level 1 IT issues or escalate the issue to our external IT partner. We’re looking for an individual who will collaborate with the various departments and contribute to the day to day tasks of the IT team. You will be helping to oversee and the implementation of various IT projects at Frontier. The right person will have demonstrated a strong technology base and the ability to quickly learn.

Responsibilities

 Level 1 IT support
 Server and network health and maintenance
 Assist with managing data on the server
 Support the Frontier cyber-security initiatives
 Security Awareness Initiatives
 Hardware procurement and retirement
 Oversee the web-based phone system
 Maintain all Frontier technology equipment including video conferencing
 Assist with onboarding and exiting employees
 Help with various data projects

Qualifications

 Bachelor’s degree or 10 years of relevant experience
 A service-minded attitude
 Strong organizational skills
 Detail-oriented
 Project management experience
 Excellent written, oral, and verbal communication
 Demonstrate strong computer skills
50 East Loucks Street, Suite 201, Sheridan, Wyoming 82801
Contact Information