Grab ‘N Go Supervisor – Full-time
Grab ‘N Go Supervisor – Full-time
$17 an Hour Depending on Experience
Are you ready to inspire others, foster a culture of excellence, and take charge of a dynamic café environment where innovation, quality, and service come together? Join The Hub on Smith as the Grab ‘N Go Supervisor and be part of an organization that cares!
About Us:
The Hub on Smith provides comprehensive services that promote independence, quality of life, and dignity. We work closely with our community to ensure that those we serve receive the best possible care, support, and resources.
What We Offer:
• Collaboration: Work with an enthusiastic staff dedicated to making a meaningful impact.
• Growth: Gain access to training, skill development, and leadership opportunities.
• Competitive Benefits: Enjoy benefits such as Health, Vision, Dental, and AFLAC. Paid Time Off (PTO), Paid holidays, and a pension with Wyoming Retirement System.
About the Position
The Grab ‘N Go Supervisor role offers the opportunity to lead a dynamic café, enhance customer experiences, and develop a dynamic team. With access to ongoing training and professional growth, you will make a meaningful impact by creating a welcoming food service environment that supports older adults, their families, and the community.
Join us in our mission to celebrate and serve older adults for the betterment of our community. Apply today to become part of The Hub on Smith team and help make a difference!
For more information and to apply please visit our website at www.thehubsheridan.org or you can submit your cover letter, resume and application to tburt@thehubsheridan.org.
Warm Regards,
Taisshia Burt
Director of Human Resources
JOB DESCRIPTION
Title: Grab ‘N Go Supervisor
Location: 211 Smith Street, Sheridan, WY 82801
Reports to: Executive Chef
ESSENTIAL JOB FUNCTIONS
Customer Service
• Warmly welcomes and assists patrons, ensuring a positive and professional first impression of The Hub on Smith.
• Fosters an inclusive atmosphere, promoting a positive and engaging environment that reflect the values and mission of the organization.
• Provides impeccable customer service with urgency to customers.
• Always offers a food or beverage option with a smile.
• Exudes pleasant and welcoming demeanor.
• Interacts with customers emitting service excellence.
Operational Oversight
• Manages the growth, development, and promotion of the Grab ‘n Go as a revenue-generating service area.
• Collaborates with the Executive Chef and Development team to create engaging social media content and advertising materials that promote offerings and events for the Grab ‘N Go.
• Forecasts for daily operations, instructing and assisting staff and volunteers.
• Ensures catering requests are fulfilled accurately and promptly, maintaining high standards of service.
• Assesses and adjusts processes to ensure smooth work and customer flow.
• Creates and implements schedules for staff with the oversight of the Executive Chef.
• Maintains records for the area as required.
• Reports health and safety concerns regarding any individuals to the Executive Chef.
• Strictly follows the organization’s procedures in case of an accident.
• Other duties as assigned.
Food & Beverage
• Adheres to food recipes for Grab ‘n Go to maintain quality meeting customer expectations.
• Completes packaging, labeling, and presentation of food.
• Produce attractive displays and merchandises food in display cases keeping it full and fresh.
• Responsible for storing, keeping stock, and monitoring necessary food and supplies.
• Communicates and trains staff in food preparation needs.
• Keeps food safety a priority.
Equipment & Facility
• Responsible for keeping equipment in the Grab ‘n Go area in operational condition.
• Ensure staff and volunteers clean work areas regularly throughout shift.
• Assures signage in the area is clear and helpful to customers.
Financial Management
• Participate in budgeting meetings with the Executive Chef and Finance team to support financial planning and decision-making.
• Manages point of sale and cash management system for Grab ‘n Go.
• Works with finance to count drawers at end of shifts they are working.
Knowledge, Skills, and Abilities
• Coachable with a willingness to learn and adapt to a changing workflow.
• A contagious passion for food and beverages, fostering a culture of excellence, and continuous learning.
• Proven experience in food service operations and training.
• Food handling and safety training or current certification.
• Strong time management and organizational skills to oversee tasks efficiently.
• Ability to teach, lead, and inspire staff and volunteers effectively.
• Excellent ability to communicate constructively, effectively, and professionally with team members and customers.
• Strong people skills and the ability to communicate effectively with a diverse group of people.
Physical Demands
• Must be able to remain in a Standing position at least 90% of the time.
• Must be able to communicate and exchange accurate information and ideas in a way others can understand in all situations.
• Must be able to transport items weighing up to 30lbs.
• Must be able to move about inside and outside of the workspace equipment.
• Primarily operates machinery such as point of sale, coffee machines, and ovens.
• Occasionally, ascends/descends flights of stairs to access supplies.
Minimum Qualifications
• At least 21 years of age.
• 2-years Hospitality and/or Specialty Coffee/Café experience with at least 1 year of people management
• Demonstrated Barista skills and knowledge of café operations a plus.
• Bilingual abilities are a plus, enhancing communication with a broader range of individuals, but not required.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Senior Citizens Council is an equal opportunity provider and equal employment opportunity and at-will employer.
