Job Title: Director of Business Operations
Reports To: General Manager
Job Location: Antelope Butte Mountain Recreation Area
SCOPE OF WORK:
Performs responsible professional supervisory management work in directing the operation and maintenance activities of specific Administrative and Revenue Operations aspects of Antelope Butte Mountain Recreation Area (ABMRA) as described herein. Works under the guidance and direction of the General Manager.
Directs, administers, and participates in all long, short, and mid-term planning, maintenance budgeting, pricing, operations, and related activities (within the Administrative and Revenue Operations scope) necessary for the proper function and overall financial viability of ABMRA.
Acts as a member of the senior leadership team at ABMRA during the fall-winter-spring operating season, and oversees summer event operations and revenue generation. May act as the GM in his/her stead when requested in the event that the GM is off property.
Oversees and participates in all daily, weekly, and monthly activities within the Administrative and Revenue Operations scope, including, but not limited to: Ticket and Season Pass / Guest Service Operations, Accounts Payable and Receivable and Accounting Operations, Event Services and Programming (group sales), Food & Beverage & Pub Ops, Retail, Rental, and Repair Ops, Snowsports School Ops, Payroll, and Summer Activity and Event Operations (and facilities).
Meets directly and consistently with (and works alongside) team leaders and personnel within the Administrative and Revenue Operations departments. Vets and hires team members for such.
Handles and oversees ticket and season pass sales and systems, handles and oversees guest services functionality and interactions, handles and oversees accounts payable and receivable functionality and ski area budgeting and accounting. Handles and oversees event services and programming (group sales), food & beverage & pub ops, retail, rental, and repair ops, snowsports school ops, and payroll. Oversees summer event activity in all phases and facets.
Prepares and submits requisitions for supplies and equipment, submits reports on departmental activities and performance, and prepares budget and planning recommendations.
Accumulates and analyzes data and makes recommendations regarding facility utilization, equipment distribution, budget proposals, and maintenance practices; oversees and /or assists with related capital projects, contracting, and purchasing decisions and operations.
Maintains operational procedures and meets regularly with a variety of teams to discuss adherence to strict safety standards, particularly with reference to complex ski and outdoor recreation area operations; also interacts with extraneous oversight and user groups and their use of BHNF grounds and facilities.
Conducts and/or assists with such indoctrination / orientation and in-service training sessions as deemed necessary for the efficient operation of the ski and recreation area within his / her area of operation, including, but not limited to: AB University (or other winter ramp-up orientation) and ongoing safety and service training and check-in sessions (departmental and general audiences).
Acts as a front-line working manager and team member whenever possible and necessary.
Specific aspects of the following education and/or experience requirements may be waived at the General Manager’s and/or ABMRA board of directors’ discretion.
Bachelor’s degree from a recognized college or university with major study in business management, accounting, planning, parks and recreation, outdoor recreation, or a related field, or Associate’s Degree from a recognized college or university in a business, accounting, or personnel field.
Additional formal education may be substituted for required experience at the General Manager’s and/or ABMRA board of directors’ discretion.
Five years’ experience in an administrative and/or procurement capacity concerned with ski area, recreation, maintenance, or hospitality management, at least three years of which should include the supervision of twenty (20) or more employees engaged in business or outdoor recreation ops work or in a similar field requiring coordination of a variety of activities, and at least three years of which should include experience in ski area and/or outdoor recreation operations, or any equivalent combination of related education and experience.
Additional experience may be substituted for required formal education at the General Manager’s and/or ABMRA board of directors’ discretion.
RECOMMENDED WORK TRAITS:
Thorough knowledge of generally accepted accounting principles (GAAP), in addition to the policies, programs and procedures of ski and outdoor recreation operations and maintenance. Thorough knowledge of purchasing and procurement relative to ski and outdoor recreation operations. Considerable knowledge of the principles and practices of administration and specific knowledge of budgeting and procurement procedures as they relate to ski and outdoor recreation operations. Considerable knowledge of the principles of effective supervision. Ability to express ideas clearly and concisely orally and in writing. Ability to effectively plan, schedule, supervise, and review the work of others.
To apply please submit a letter of interest and resume to firstname.lastname@example.org