Client service representative
Are you passionate about animal care and dedicated to helping pets life healthier, happier lives? Join our team at Mountain View Veterinary Hospital as a Client Service Representative! We are a compassionate, fast-paced clinic that strives to provide top of the line medical care and outstanding customer service to both pets and their families.
About the role
As a Client Service Representative, you will be the first point of contact for all of our clients and patients. Your work will include answering phones, scheduling appointments, handling requests from clients, checking patients in and out, balancing cash drawer, maintaining patient records, collecting invoices, handling client communications and offering compassionate care for all of our patients and their owners. We value a team-oriented approach and a commitment to lifelong learning and problem solving.
What we are looking for
- One to two years of scheduling/customer service experience is helpful but not required
- Excellent customer service skills
- Exceptional phone skills
- Compassion
- Good communication skills (written and verbal)
- Ability to work in a fast-paced and at times high-stressed environment
- Flexibility
- Knowledge/handling of money
- Team player
- Dedication to client and patient care
Competitive salary: Based on experience and qualifications
Benefits package: Health insurance, generous vacation time, sick pay, holiday pay, retirement plan, continuing education opportunities and bonus opportunities
Postive work environment: Supportive, collaborative team with a commitment to learning and development
Opportunity to grow: We encourage ongoing professional development and provide opportunities for advancement
If you are ready to make a difference in the lives of pets and work with a team that values your skills and dedication, we would love to meet you.
How to apply
Please send your resume and a brief cover letter to frontstaff@mvvhpets.com. Visit www.mvvhpets.com to learn more about us. Mountain View Veterinary Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Join us in helping to make a difference in the live of pets and their families.
